Robert Pastor and his crew were simply amazing! We just purchased a new 2400 sq. ft. home last month that is tiled throughout, every inch.
We have 5 dogs and we needed to pay attention to our floors.Bob Pastor came here and took a look, gave us a fair price and was here with his crew just days later at 8 AM. Bob and his guys started moving furniture with the utmost care. They gave the same care to the closet floors as in the living areas. The crew spent 12 hours here to complete the job in just one day. They were wonderful. The guys in the crew were all gentlemen and Bob supervised a terrific job. We are so happy with their work and will definitely refer him to anyone we know that requires his services. It was a great experience working with him. We love Grout Works and Bob Pastor. Thank you so much for a wonderful job!!!
Cliff and Stephanie Tekel (Loxahatchee, FL)
It is rare to find a business where service is truly the number one product. Grout Works SA is such a business and the owners Tom Haese and John McInnis are two of the nicest guys you will ever meet. They go out of their way to explain the process and finished product, at the end of my own experience I had a pristine shower floor- newly grouted, and master bathroom floor- cleaned and color/sealed. I have been waiting for just such a company to come along to help solve my bathroom grout dilemmas and Grout Works SA answered my email, promptly came out to my home, and solved my grouting problems. I will recommend Grout Works SA to everyone I know with grouting needs. My shower and tile floor look like new! Welcome to San Antonio Grout Works SA!
Susan W. – Realtor (San Antonio, TX)
Robert and his team executed a perfect job. I was so pleased with not only his fantastic customer service but his team’s attention to detail. I will certainly recommend Robert and his team to all of my customers, friends and family.
Jeremy Sax, General Manager of Dal Tile (West Palm Beach, FL)
I had a local carpet company steam clean my grout, and it did not look much different than before they started. After having two other companies give me quotes I called Grout Works.
Grout Works price was almost half of his competitors. They made the tile in my sunroom, two baths and shower look brand new. Thanks guys!
Matt, (Marrietta, GA)
I AM IMPRESSED! GroutWorks of Charleston cleaned our master bath tile floor and colored the grout. The floor looks better than it did when new. Jim and Terry sure did a great job. They were quick, thorough and neat while in our home. The only way to tell they were there was the beautiful floor they left us! I would absolutely use them again…. We’re house shopping, so finding a floor needing work will be another job for these guys!
Steve E (MT. Pleasant, SC)
My floors look FAR BETTER than new! I am amazed at how happy I am with this, and I understand that your concern will be the “long run” appeal. Here is what I have learned, which has been backed up by a couple of friends of mine in the flooring industry: At first I thought that Grout Works’ instructions for the floor care were going to be hard to follow, but after talking to a retired tile manufacturer, I am certain that it was I who was doing the floors all wrong all along! Let me explain further:
I had always thought that STRONG powerful cleaners were the only way to go when cleaning. Well, this is the furthest method from any recommended method. I should have been using the “1)vacuum first, 2)gentle soap in hot water, then 3)dry with a clean towel” method all along. I have BLEACHED, AMMONIA’D, VINEGARED, PEROXIDED, ACID CLEANED my floors to DEATH in the past, and now I am looking at this in a totally new way. It is not just Tom and Grout Works that promotes “gentle cleaning”. The grease cutting power of a dish liquid is ample enough in a bucket of hot water to really do what it needs to do, based on those who know floors and grout. I researched it thoroughly.
PROBLEMS will only occur after your job is done if you “dig and scrape” at the sealed grout lines. I would keep pets off my flooring for the recommended time (check with Tom) if I were you, AND I would allow the final curing (a few days) to take effect before doing anything aggressive to your flooring….even mopping with the gentle cleanser will not be necessary for a long period.
FINALLY, and the MOST exciting part is that my NEW daily floor cleaning method since this job is so easy: I will dust with a microfiber Big Broom for about 60 seconds in each room. This will mean that I am only vacuuming once a week or so and mopping when needed.
You will love the look!
Allie (San Antonio, TX)
Our tile floor looks great! I don’t think it has looked this good since we moved in 8 years ago. In fact, the grout color is a better choice than the original. We had over 1,000 square feet restored and price was very reasonable. Robert and his team of associates where meticulous. Thoroughly professional job and we love the new look. Can’t say enough good things about these guys.
Larry and Ava Sugar (Palm Beach Gardens, FL)
Thanks for upgrading my tile floors in the kitchen and laundry room, it is a vast improvement. My ten year old floor looks brand new! I will not hesitate to give you a call for future jobs.
Brenda G. (Atlanta, GA)
John and Tom,
Thank you for your professional work and mostly your dedication to making sure we knew about the product, how it was applied and how it would perform in the future.
Sometimes the consumer has to accept “good enough” because a number of companies are just “powering through” their job to get to the next one. The two of you acted like we were the only clients you had, and you were more critical than we were on the quality and appearance of the end result.
Our floors look better than new. It’s not just getting the grout cleaned and protected, the coordinated coloring process added to the grout sealer made the tiles blend into an almost solid look to the floor. “SPECTACULAR” is the right adjective to describe our floors, thank you again for your product and workmanship.
Fred and Phyllis Voight (San Antonio, TX)
The guys at Grout Works are truly a pleasure to work with. They are professional, courteous, very neat and true perfectionist’s. I was ready to rip out my entire shower and those guys made it look spectacular.
Samantha (Greenville, SC)
Robert Pastor with Grout Works did an amazing job in my two white bathrooms. I had tried every product to clean the grout and was unsuccessful. Robert is a true professional and provided me with all the information on the product he would be using. I am extremely pleased with the results. The grout is now white again and the bathroom floors look like new. I am very glad that I found Robert and Grout Works.
Sue McLellan (West Palm Beach, FL)
The thought of redoing your grout can be frightening. Having someone recolor it can be just as frightening if you have not seen their work. Rest assured that these guy’s deliver. From our tired old moldy grout to a beautiful…..better than original look. Tom and John brought their “A” game. They show up on time, leave absolutely no mess, and go out of their way to make sure you are completely satisfied….all on a budget! Skeptical about their products and promises, “do not be”. We were also, and are now so glad we had them do a complete clean and color seal of all our rooms…. you will be glad also.
Jeff W. (San Antonio, TX)
Thank you to Gregory for exhibiting the three P’s – Promptness, Professionalism, and Perfection. Our 1938 bathroom tub/shower was regrouted and restored beautifully as promised. I have filed your information away as I know we will have some other projects in the future.
Chris (Richmond, VA)
Tom and John; There is nothing that compares to the satisfaction that I am still experiencing by having more time to do things for my home OTHER than dedicating hours on end to cleaning my floors (and hating my grout). You not only allowed me to feel pride once again in my beautiful home, you gave me the best product education I have ever received for a service rendered. You went into specifics on making my custom floor’s beauty and durability last for years, which is what I have always wanted. I can’t say enough about the freedom you have given me. To top it all, your professionalism balanced with your kind and fun attitudes kept me happy during your entire visit. I have NEVER met proprietors who displayed as much concern about their customers as you two. You are the best!
Allie (San Antonio, TX)
Michael Johnson did a FANTASTIC job restoring our kitchen counters to like new. The job took a little longer than we’d estimated and involved more work, but I couldn’t be more pleased. Michael hesitated to charge more than his estimate, but given the extra work he did and the professional job, I felt the minor additional charge was more than justified. One of the other companies that bid on the job was going to charge me $250 to replace one tile. Michael charged less than half of that for the extra work we had done. I’ll be singing his praises all around Oakland and among my online friends.
Joanne S. (San Francisco, CA)
I am SO pleased with David Mills and his crew. They came out to my house to refinish my master and guest showers within 48 hours of calling. They did an AMAZING job! 🙂 My showers look brand new! My home is 17 years old and has the original tile and grout. I had thought about completely renovating because the tile and grout looked so worn, but when I compared the cost savings, having Grout Works come out was the way to go. It looks brand new and I’m so thrilled. It really is amazing what they do, I highly recommend! 🙂
Andrea V (Jacksonville, FL)
We agree with others that said its rare to find true professionals like Grout Works. Jay and Joe gave the initial bid and quickly realized that the job was more difficult than first thought. When most jobs of our size (400sqft kitchen/bath/laundry room)would take a day, we realized half way through the second day they under bid the job. We have never approached vendors and offered to pay more than the bid, but the job was so good…like new…we offered to pay them what we thought the job was worth. We want them to come back and do other jobs and in this way they know we appreciate everything they do…way to go!
Eric and Belinda (Mandeville, LA)
Our floors look great!! Jay and his crew were wonderful. They were prompt, pleasant, industrious, and thorough. They even finished a little early! I almost wish I needed something else done. I can’t recommend them highly enough.
Candace (Old Metataire, LA)
Our late 1970s tile bathroom shower was really looking bad after 30+ years of use and we were ready to spend $3200 on upgrading the shower. I found Coastal Grout Works of Myrtle Beach online and talked to Maureen and Steve about my problem. Both took the time to tell me about how Coastal Grout Works could clean and color seal my bathroom shower tiles and remove old caulk and re – caulk my shower. I was impressed when I was told that the popularity of tile has returned and that I should not simply discard tile for new granite type products. I was also impressed with their pricing and that they could do the job the next day. I emailed Coastal Grout Works pictures of my shower and its dimensions and they emailed me a detailed job estimate right away. Maureen called t he next morning to confirm that Steve was on the way and he arrived precisely on time. The job turned out to involve more labor time than expected, but Coastal Grout Works stood by their cost estimate. Putting customers first is what makes a business a success and Coastal Grout Works made us feel like VIPs. Our shower is beautiful and I have once again fallen in love with the beautiful tile. All this for less than 25% of what I was planning to spend. Thanks Coastal Grout Works!
s/ John Harlow 🙂 (Myrtle Beach, SC)
The tiles in the living, dining, kitchen look AWESOME! We also had our two bathrooms restored… both look like new. John, his 2 sons and Zach are the nicest gentlemen you could ever meet. We are very happy with their work. We will sing their praises to all our friends. We will definitely use their services again.
Chieu. K (Austin, TX)
The team at Grout Works did an amazing job on our bathrooms. Brian came into our home and was a pleasure to do business with. We bought our house a year ago and hadn’t used the bathroom as we were told there was some moisture behind the walls. The shower had a decent amount of mildew and we thought we were going to have to remodel our whole bathroom for thousands of dollars. However Brian came in and quoted us a much much cheaper rate and we couldn’t be happier with the results. We now have 2 working showers. I would definitely recommend Grout Works to anyone looking to spruce up their shower/bath. Thank you again!!!
Matt & Shannon Lauwers (New Hope, MN)
Our home was built 5 years ago. We haave tile throughout. When the floor was installed we selected a nutueral grout color (antique white). Over the last 5 years our grout has gone from antique white to a embarrasing charcoal grey due to our two lovable black labs Pal and Dude who are the best hole diggers in the world. I was in one of the nationwide building supply stores preparing to select new tile and grout for my home. While I was there I noticed a person wearing a shirt with the logo Grout Works on it. I approched him and asked what would be the best grout to use in my home that would provide the best service and cleanability. He began to tell me a story about grout that doen’t stain with anything that I have in my house and maintains its color. At that point I thought I was being sold a pink elephant so to speak. I told the gentleman that I am from the show me state.
He came to my house with a sample board and showed me. The following weekend the gentleman showed up at my house on time. He and his helper began the process at 9:30am and at 3:45pm they were packing their tools and supplies into their truck. At 4:00pm I happily realized that I did not have a mess to clean up. No dust, no trash. My floor looked brand new again. I was totaly blown away. And the nicest part was that I had a brand new looking floor and my checkbook still had the $6,500 that I was going to spend on a new floor just to have Pal and Dude ruin the grout in my house once more. Pal and Dude are still the best hole diggers in St. Lucie County and my floor still blows me, my neighbors, and friends away each time we see it. As far as staining, the other night I was entertaining some friends in my home. We were about to serve some expresso coffee. With so many people in my home the serving tray was turned over, the glass coffee pot tumbled to the tile floor and shattered putting expresso all over my floor and new sealed grout joints. It was time to put Grout Works to the test. In less than 5 minutes the floor was cleaned and no trace remained of any staining of grout joints. The best investment I ever made.
Cindy, Pal and Dude
Cynthia Penton (Port St. Lucie, FL)
In my previous home, I used a product from the chain home improvement center. It was a lot of effort, but worse – it did not work! When I purchased my home, I contacted Grout Works. They worked with me on the price, scheduling (they did it on a Saturday, traveling from San Antonio to Round Rock) and educating me. They did not even ask for a deposit. I paid after the job was done and I was satisfied. This company is the best and well worth the money.
Grout Works does miracles! We have white tile in our kitchen, entry and 4 bathrooms. I tried everything to clean the grout, but nothing worked and my grout was almost completely black. Grout Works came in and made my grout perfectly white. If I didn’t see them do it, I would have sweared that they laid a new floor. I highly recommend them!
Kerri (Canton, GA)
I just had the grout restored in my 18 year-old marble floor and the results were superb. My floor had missing grout and all if it was discolored and/or cracking. They restored the missing grout and re-colored and perfectly matched it to blend with the marble and baseboards. I will never have to worry about the grout again, as there proprietary sealer is permanent. Grout Works is family owned and I have to highly recommend the owner Chad Hinz. Trust me, I have dealt with a “gazillion” contractors over the years, and this guy and his product are really great and worth every cent.
Mark (Atlanta, GA)
I had my grout sealed by Grout Works over 8 years ago. Several weeks after they sealed it I opened my closet and noticed that a bottle of Indian ink had broken open and spilled all over the grout. As you can imagine, I thought my grout was ruined. I took a wet rag and wiped the ink off and every bit of it came right out of the grout. Their grout sealer is top notch. Eight years later my floor still looks like the day they did it.
Edward, Atlanta, GA
Again, thanks for a job well done. You and John provide a much needed service and I’ll be sure to let others know. The floors look incredible. Everything is clean and uniform. The difference is unbelievable. Your attention to detail and quality will surely play a big part in your success. Both Cindy & I very much appreciated how friendly and personable you both were. It was a pleasure having you in our house for the day. The results speak for themselves.
Ron & Cindy J (San Antonio, TX)
Robert Paster and his staff are great. Fast, efficient & professional. Price is resonable and product performs as promissed. A must have when retiling your home.
M. Westbrook (PBG, FL)
Great job, My tiles look new after several years of dogs abusing them. The crew was great, Very efficient.
Martha McDonough (Yulee, FL)
What an improvement! Our kitchen tile floors look better than new as the grout color and seal are an even color and match exactly the samle we picked out. I can’t tell you how pleased we are with them. Not only that but the “crew” arrived on time, politely introduced themselves and started right in to work. They quietly and effeciently did their job and made sure we were satisfied with their results before they left, not leaving a trace of the messy process they had used on our floors to work their magic. I would recommend GroutWorks to anyone wanting a professional job at a fair price to restore their tile to a like new condition.
Rich and Sally Mumford (Jacksonville, FL)
The guys at Grout Works are great. They are true professionals in every aspect of the word. When my tile was laid the tile man used a dark brown grout that I was never happy with. Grout Works sealed my grout with a beautiful light tan colored sealer that matched my tile perfectly. They blended the color so close that you can hardly see the grout lines.
Kristin (Atlanta, GA)
Marty from Grout Works did an outstanding job restoring our shower and tile floors. Everything looks just like new only better. We had done a small remodel in the kitchen and the grout on the new tile didn’t match the old tile. Marty was able to correct the situation. Now all the grout color matches and cleaning should be a breeze. Marty was professional and prompt. We were highly satisfied with his work and would use him again in the future
Mable Boyt (Ankeny, IA)
Grout Works did an amazing job on my shower. I had tried everything but could not get the grout clean. Lynn and Andy did the work and they are wonderful!! Very professional. I met Peter and David during the process and they made sure everything was satisfactory. I would recommend this group to anyone who needs tile work done
Catherine Beaver (Jacksonville, FL)
I had other estimates but none of them would do what Marty from Grout Works has done. He was prompt when presenting the estimate and when it was time to start the job. My floor looks fresh and brand new. I will recommend Grout Works. Thank you Marty and Grout Works for a job well done.
Cherry, (Des Moines, IA)
Just had the work completed on four rooms in my house!! Excellent job!! The guys were very professional. I would recommend this company to anyone!!!
Karen Stanley, (Newport News, VA)
Grout Works did a terrific job in our two vintage bathrooms. The shower and bath were plagued with chronic mildew and there were tiles that were loose and falling off the walls. Grout Works repaired the tiles and cleaned and sealed the grout. The shower and bath look great, no more mildew!
Allison, (Dekalb, IL)
Just had grout works do a shower restore. Looks like new again. Marty was prompt and professional. Great gob at a fair price.
Jon, (Des Moines, IA)
My wife and I were getting ready to sell one of our properties and the bathrooms needed so serious help. Robert Pastor and his crew showed up early and put in a long days work. I couldn’t be more impressed with the service and worksmanship. They don’t even look like the same bathrooms. I would recommend them to anyone in a simialr situation. Thanks Guys! A+
John McMara, (Boca Raton, FL)
Recently chose Grout Works to fix the grout throughout our home, including living room, kitchen, dining room, closets, bathrooms, etc. Looks better than new!!! Their work is so solid and well-done that we hardly expect to use the warranty that came with the service, but it is nice to have a great warranty to accompany the great work. Thank you to Peter, who began with the estimate, and to Matt and Chris and crew who came out and did such a beautiful job! Very satisfied with the professionalism, timely service, and cheerful individuals involved with this company. Hope they can keep hiring such good, skilled people and earn your business and recommendation too!
Nicole, (Melbourne, FL)
Truly a metamorphous from our old tile grout. Professionally done! We’re are very satisfied and happy to recommend!
Bruce Brown, (St Augustine, FL)
Robert Pastor, did what he said he would do and extra. He show up on time and did
a EXCELLENT JOB ! As a retired General Contractor, I appreciate a good sub contractor,
hard to come by……….
Larry and Linda Davis, (Palm Beach County, Lake Worth)
WOW!!!!!! THAT’S MY FIRST AND ONLY REACTION TO MY GROUT RE-DO! MARTY PROMISED AND DELIVERED THE SPANKING NEW LOOK TO MY OLD TILE/GROUT. I WAS SERIOUSLY THINKING OF A TEAR-OUT OF THE EXISTING TILE, THEN I WENT TO A LOCAL HOME SHOW AND MET MARTY AND THE GROUT-WORKS CONCEPT. I AM SO PLEASED AN DCAN’T QUIT ADMIRING THE NE W LOOK. VERY PROFESSIONAL, PROMPT WORK COMPLETED AS PROMISED. HIGHLY RECCOMEND TO ALL! THANKS AGAIN MARTY!
Barb T. (Boone, IA)
I am so happy with grout works, they brought my tile back to new. The price was great. Before this I would clean and never get my tile-grout looking clean.My grout was not sealed .I called treasure coast grout works ,within two days the team was at my house cleaning and sealing my grout .They are hard working and very reliable. Thanks grout works
Ellen, (Port St. Lucie, FL)
I had grout works come in and clean the grout and reseal my kitchen floor. I couldn’t believe how much better the floor looks after they were done. It was such a transformation that I am now going to have the bathroom floor done. Great job!
Mable Boyt (Ankeny, IA)
WOW. I can’t imagine you could ever find a better company. I had tried everything on my white bathroom tile floor and shower, and it looked atrocious. Robert and his crew spent extra time painstakingly redoing the grout between these tiny “chiclet’ tiles. At one point he undid what was already complete, because he said it wasn’t to his standards. Looks AMAZING now! Really great price, too. And a nice person!
Brittany Norman (Plantation, FL)
Our old tile floors and grout looked pretty bad – Chris and Bob helped me choose a new grout finish color, and then set to work to clean and refinish all of it. They moved furniture, taking special care with my “old stuff”, and were neat and clean; they were on time, arriving at 8:30am, and worked diligently throughout both days – the end result is just beautiful, and affordable. I highly recommend Grout Works – thanks to them our floors look brand-new!
Meredydd Francke (Stuart FL)
We cannot say enough about what a great job Marty Wernimont did with our tile floors. They look PERFECT and have stayed that way ever since. He spent hours and hours on his hands and knees doing an incredibly thorough job throughout our house. We researched many grout cleaning services and Grout Works is the only PERMANENT solution. It is worth every penny, and Marty’s service and attention to detail are outstanding!
Paul & Karla (Ankeny, IA)
Good Day John:
My wife and I wanted to express our appreciation on the advice you passed on to us when you visited our home in Punta Gorda. After our discussion I did several things: 1.) Did not hire anyone to clean our grout 2.) Purchased the specified Cleaner and the Hurricane Mop for a DIY Job. We sincerely appreciated your honesty and your business ethics and was amazed that we found someone in Southwest Florida not content on sticking us in the derriere. If in the future we decide to seal our grout we have decided that your company will be the organization to get the job. Again our sincere appreciation for not only visiting us on a Sunday which by most state standards is very rare but your candidness, your professional demeanor, and your honesty. This is a rare trait that many businesses do not consider when dealing with clients or the public. Thanks John!!!!!
Mr. McGreevy (Punta Gorda, FL)